person holding credit card

How to Prevent Fleet Fuel Card Fraud

00Articles, Company News

Card skimming, unauthorized purchases, slippage and misuse are all red flags that impac fleet monitors for their clients 24/7.

Managed Fuel Program

Fuel costs can make up nearly two-thirds of your operating expense. However, when you connect your business with the right fuel card you will optimize fuel used, mitigate fraud and save money.

when you release control to a managed fuel program you may feel a little daunted (intimidated). On the other hand, someone keeping things in line would be nice, wouldn’t it?

impac fleet’s fuel management program offers the most comprehensive tracking and reporting system in the fuel card industry today. Please let us help you with tax exemption, discount processing, online system access, and card level controls.

The impac Solution

Our program is designed around your need for a single-source provider to issue all cards, billing, paying invoices, and customer service.

Let impac Fleets experienced team bring it all together for a complete, comprehensive, and maintenance fleet fuel solution.

Fraud Prevention Tips

You can implement several controls to enforce proper fuel-card usage to prevent theft.

When you establish controls across your entire fleet and for individual drivers to restrict purchase types, dollar as well as number of transactions per day, and purchase hours such controls will help prevent fraud as well as misuse.

Fleet managers and drivers need to consider a few basic fraud prevention tips including:

  • Monitor fuel card accounts. Look for red flags such as unusual out of route charges or odd dollar amounts.
  • If your drivers don’t work weekends then fueling on their days off should not be allowed.
  • If your drivers don’t go to certain states or regions then restrict purchases to only their areas of travel. Your impac fleet customer care professional can set these precaution is a matter of minute for you.
  • Educate drivers about fuel card misuse and fraud consequences. Also educate them about how to look for signs of tampering at the pump including broken seals. If something on the pump looks suspicious don’t use it. Always try to fuel at stations with good lighting and surveillance systems.
  • Require PINs and prompts. Driver should be required to enter a personal ID number (PIN) and be prompted to enter a unit number or other verification data elements before they are allowed to fuel.

The most important thing to keep in mind with fuel card fraud is to do everything you can to prevent it from happening. Be diligent, try to catch problems early, and be ready to take action quickly to avoid costly ramifications.

To ensure a true customized solution, it is important to set the restrictions and controls of the fleet fuel cards that are ideal for the drivers and vehicles that make up a specific fleet. Check out our article “4 Purchase Controls Fleet Fuel Cards Offer“.

If you enjoyed our article please subscribe to get the latest articles, ebooks, research and impac fleet happenings delivered to your inbox each week.

Want to learn more about how we can help with fraud prevention, and our managed fuel program? we would be happy to schedule time to meet with you and discuss the available fleet management tools specific to your company needs.

GPS Tracking, Picture of Phone

3 Types of Fleet Tracking Systems Explained

00Articles, Company News

In this article I will explain 3 types of fleet tracking systems. Cellular, wireless passive and satellite.

Some of the main features that the modern Fleet Manager is taking advantage of by utilizing a fleet tracking system are: route optimization, increased productivity, driver and vehicle safety and time management.


Cellular and hand-held tracking devices utilize cellular networks to transmit fleet location and other information to cell towers. Fleets can install an in-vehicle tracking devise or use cellphones simply by installing an app.

Cell Phone GPS: When using an app installed on a cell phone you are tracking the cell phone. This is fine if you are just tracking an employee, contractor or looking for an inexpensive way to track a load using an outside carrier and you don’t mind the occasional outage or the possibility of the phone being turned off or a dead battery.

In-vehicle GPS: If you are interested in the actual physical location of your assets, fuel usage and driver behaviors, then a vehicle-installed GPS system would be the better choice.

Wireless Passive

Basic wireless passive tracking systems record data during the work day and is retrieved once the vehicle is returned to its home base. More advanced models have incorporated modems so real time data such as vehicle speed and stops can be available.

Wireless passive systems require hardware and software installations as well as the creation of a database. The benefits of the wireless passive system is once its installed, their is no monthly fees. The downside is the upfront costs and installation.

Satellitepicture of satellite for GPS tracking

Satellites orbiting the earth, amazing. Using the advanced satellite system will give you the exact location of your assets all at the same time, all on one computer screen, all in real-time.

When comparing systems keep in mind that satellite is more up-to-the-minute location tracking and may not provide as much detailed information as the wireless or cellular systems.

Also, monthly satellite-based tracking fees may increase based on the amount of data you transmit, more data equals higher operating expense.


As a Fleet Manager you will want to know what type of information and data that is most important to your operation and the system that will deliver this to you.

For a free consultation, please reach out to our experienced team at impac Fleet. We offer unmatched customer service and robust and individualized fleet management solutions.

Houston Business Journal FAST 100 Award Logo

Impac Fleet Earns Top Spot on Houston Business Journal’s Fast 100 List

00Articles, Company News

SEPTEMBER 26, 2019 (HOUSTON) – Fleetcard Inc. dba impac Fleet, an expert source on fleet fuel card solutions, is proud to announce they have blazed their way to #63 for the Houston-area private companies with the fastest revenue growth between fiscal year 2016 to 2018.

The impac team is customer service oriented and we work on a consultative approach. Erin Applegate, CEO and founder built the business, team and volume from 0 to 60 million in 3 years which included continued growth through the major economic downturn in the late 2008 and early 2009.

About impac Fleet

Award winning, Houston based impac fleet is a single-source provider of expense management solutions for commercial and governmental fleets of all sizes. The company is committed to offering the most comprehensive tracking and reporting system in the industry-aimed to improve overall fuel strategies and cost-savings. To learn more about impac Fleet, please visit,

Picture of a Doctor

Health and Energy Tips For The Modern Fleet Manager

00Articles, Company NewsTags: , , , , , , , , ,

How to create an energy explosion and take your energy to the next level and Replenish Your Emotional Energy.

A major challenge Fleet Managers face today is not having enough energy and drive. They are tired during the day, have a hard time waking up in the morning and feel sluggish.

Before we dive in, here’s a few of the benefits of being energized and healthy.

  • More passion and excitement
  • Improved productivity and performance
  • More happiness and fulfillment
  • Improved memory
  • Better mood
  • Reduced risk of disease
  • More resourceful and innovative

“It’s not about time management, it’s about energy management” Dr. Oz

Stop Seeking the Perfect Work/Life Balance

Is there such a thing as a work/life balance, or is it just a way to add more stress in our lives? Balance is temporary, brief and short lived. 

Start reflecting on what gives you energy and what depletes it. Spend more time on what gives you energy and guard against, or eliminate what depletes your energy. 

look for ways to get a better Return on Energy (ROE), and leverage it to create more moments of positive energy for living, fulfillment and happiness.

How Do I Get More Physical Energy?

Exercise, and I don’t mean extensive cardio. Working out for 10 minutes every morning can help stimulate the receptors in your brain and gives your cells more energy to burn.

Start with a couple stretches, followed with 5 or 10 pushups or sit ups or a nice walk or jog around the block. A good 10 minute work-out and exercising causes your body to release stress hormones and can make you feel energized.

man jogging

Start slow, two or three days a week and then move to four or five days a week. Just get started today! You will feel stronger physically and mentally. 

Nutrition equals energy. Learning how much and what foods bring you energy and what foods deplete energy can be a bit of a challenge. I’m not a health expert by any means, but I would like to share some of the success I’ve personal experienced and the foods that I have found that helps maintain and increase my energy level.

To kick start my mornings I blend up a green smoothie that consists of kale or spinach, an apple or banana and some frozen fruit or ice and orange juice.

For some of the best smoothie recipes and healthy recipes check out Fit Foodie Finds, they have some of the best recipes on the plant, and their fluffy pumpkin pancakes are amazing!

If you really want to ramp up your health, check-in with Kristina Carrillo-Bucaram for the ultimate raw food experience: 

Good Digestion equals energy. It’s better to eat small meals and snacks throughout the day and keep from becoming full. The digestive process is one of the body’s most energy consuming processes depleting your energy. 

One of the reasons I like smoothies and raw living foods is the fact that it digests quicker and easier giving me more energy from the nutrients and it doesn’t deplete my energy in the process.

Here are some of my favorite snack foods to keep my energy levels up throughout the day:

Sliced cucumbers, walnuts, almonds, broccoli, celery and a variety of trail mixes all help reduce fatigue and supply a steady intake of nutrients.

Additional Tips:

  • Drink plenty of water. One of the first signs that you are not drinking enough water is fatigue.
  • Avoid processed foods. Consume as much organic and fresh living foods as possible.
  • Soak your raw almonds overnight, It really brings out the flavor.
  • 70% or more of your daily intake should consist of water rich foods. mixed greens, non-starchy vegetables, fruits and baked fish are a few examples of watery foods.

Replenish Your Emotional Energy

When it comes to building success and happiness in life, emotional energy plays a big role in the part. The National Institute on Aging supports the finding that 70 percent of the energy needed comes from emotional energy, whereas physical energy supplies 30 percent of one’s total energy.

Researcher and author Daniel Goleman believes we can learn how to increase our emotional energy by increasing our emotional intelligence. (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, overcome challenges, and defuse conflict. 

You can accomplish this through diligent practice in the areas of self-awareness, impulse control and being persistent. In Danial Goldman’s book Emotional Intelligence, Goleman demonstrates that these traits can be nurtured and strengthened in all of us.

In Peter Voodg’s new book “6 months to 6 figures” he has you do an exercise where he asks you to write down the top five positive emotions that help you take action, deal with challenges and experience more out of life.

Here are some examples:

Passion, Love, Courage, Excitement, Creativity, Resourcefulness, Eagerness, Motivated, Ambitious, Caring, Curious, Healthy, Alive.

Next, he has you write down the top five negative emotions that you use the most, emotions that cause you to feel frustrated, repel people away from you and prevent you from taking action.

Here are some examples:

Resentment, Anxiety, Hostility, Distracted, Moody, Emotional, Inconsistent, Frustrated, reactive, Intimidating, Impatient, Stubborn, Rude, Depressed and Aggravated.

NOTE: When we dwell on negative emotions, the quality of our energy is hugely diminished. Stay focused on the top five positive emotions you wrote down and feel your energy increase.

6 Additional Ways to Replenish Your Energy

  1. Meditate
    Sit quietly and relax your mind and body. Relaxing your muscles will bring much needed oxygen to your cells.
  2. Drink a glass of water
    Dehydration is one of the most common causes of fatigue. Try drinking 8 glasses of water a day and see if you notice a difference in your energy level.
  3. Lighten up
    No need to make a mountain out of a molehill.
  4. Practice gratitude
    Avoid using the word want, and express gratitude to others daily
  5. Music
    Oh, the magic of music… it can relax you or energize you. A little rock and roll when cooking up a storm or doing your household chores. Try a little classical music if you are working on an intense project, writing a book or employee manual.
  6. Analyze
    Is the task at hand moving you or your team forward? Are you getting a return on your energy investment?


If you enjoyed our article please subscribe to get the latest articles, ebooks, research and impac fleet happenings delivered to your inbox each week.

Please check out our blog page for additional real time tracking, fleet fuel card, and fleet fuel management solutions, along with other industry related articles.

Check out our article “How Do Fleet Managers Reduce Fuel Spend?” for more fuel saving tips and to compare our fleet fuel cards

Join the discussion on Twitter @ImpacFleet or contact an impac expert today.


Fleet Management Resources for a Positive impac on your Organization.

10Articles, Company NewsTags: , , , ,

A locally-operated delivery company, a mid-sized drill rig operation or a large nationally operated trucking company or somewhere in-between are all considered fleets, and the type and size will determine how you proceed with the establishment of your fleet management program.

In this article we want to walk you through a few of the basics of fleet management, some of the duties of a fleet manager and provide you with some resources to help you build or improve your fleet management program.

The Role of the Modern Fleet Manager

Fleet managers are becoming more strategic and utilizing data from connected vehicles to predict and solve problems before they happen. Their role may also include: scheduling vehicle maintenance, route planning, record keeping, compliance and adherence to all rules and regulations. 

Fleet Managers are also responsible for registering, licensing and keeping inspections up to date; and working with management to meet all organizational budgets while developing procedures to maximize productivity and minimize expenses and waste.

Overwhelmed by Data?

data overload - telephone pole with hundreds of wires everywhere
data overload

Fleet Managers that are feeling overwhelmed by the data-overload can reduce stress by focusing on what matters most to them. If efficiency and environmental impact is a priority, focus on miles per gallon and emissions.

If fleet safety takes front seat, then focus more on accident and maintenance data. Learning how to analyze data to make key decisions is crucial to a well managed fleet.

Connectivity – a Trend to Watch

As we move towards year-end, some of the top trends for 2019 will continue to move forward into the new year. Fleet telematics will bring more data for fleets to manage, making connectivity the future of fleet management. 

To prepare for the future and drive excitement of connectivity it’s important to understand how new technologies will benefit your fleet. Connectivity is changing the way companies track inventory, reduce cost and drive fleet productivity. 

To keep up with trends and changes shaping fleet as we move into the new year – Join the discussion on Twitter @ImpacFleet or contact an impac expert today

Fleet Management Best Practices

Managing a fleet can be expensive and time consuming, following best practices will help you control your fleet, save money and ensure that you are properly maintaining your fleet.

Maintaining your vehicles may be the most important aspect of running your fleet. Staying on schedule with your maintenance program will save money and ensure that all of your vehicles will meet the highest safety standards.

Understanding and staying up to date with industry regulations is essential to staying compliant. Some of the current rules include emission laws, driver monitoring laws, licensing and reporting laws and fuel consumptions laws

Keeping up to date and tracking everything your fleet needs can be extremely difficult. A single fleet software system can provide you with the tools for real-time tracking, fuel monitoring and the necessary data to keep your fleet running as smoothly as possible.

To help you answer additional questions, we would be happy to schedule time to meet with you and discuss the available fleet management tools specific to your company needs.

Resource – NAFA Fleet Management Association

NAFA is the world’s largest not-for-profit membership association for individuals who manage the vehicular fleet and mobility responsibilities for their employers. NAFA propels the fleet and mobility profession through it’s world class certification, education, advocacy, and peer networking programs, and is an essential element of success for individuals involved in the profession.

The undeniable traits for which NAFA is know for are:

Integrity: Demonstrated by uncompromised dedication to being trusted, unbiased and credible source of information and expertise.

Leadership: Demonstrated by professional and personal pride in shaping the future of fleet and mobility management through education and advocacy.

Community: Demonstrated by professional and personal pride in being part of a collegial alliance of individuals with a common passion for excellence, mutual respect, shared experience and collective action.

FREE WHITE PAPER: To receive your FREE copy you will be required to sign up for their free membership. CLICK HERE to sign up and receive your FREE white paper – “Fleet Management and the Connected Vehicle” from NAFA Fleet Management Association.

NOTE: NAFA also offers a PAID MEMBERSHIPS and CHARGES for FLEET Solutions Publications, PAID GUIDES and Educational Material.

Impac Fleet is NOT affiliated with or offers any endorsements for NAFA Fleet Management Association. Impac Fleet is simply providing quality resources for Fleet Management and Fleet Managers.

If you enjoyed our article please subscribe to get the latest articles, ebooks, research and impac fleet happenings delivered to your inbox each week.

Please check out our blog page for additional real time tracking, fleet fuel card, and fleet fuel management solutions, along with other industry related articles.

Truck and Car on Highway how to manage a Fleet Program.

Understanding Fleet Management and Fuel Programs

00Articles, Company NewsTags: , , ,

An organization that owns, leases or relies on some form of commercial transportation for their business is engaged in some form of fleet management. The purpose of fleet management is to improve efficiency by reducing the overall costs of transportation and staying in compliance by keeping up-to-date with legislation changes and new regulations.

The responsibilities of the Fleet Manager can include vehicle maintenance, driver management and route planning. Managing a fleet can be a real challenge and can include implementation of a fleet management software or vehicle telematics.

To help fleets streamline customer service they can implement telematics with navigation and transport management systems to track real-time deliveries and report an accurate ETA – Estimated time of arrival to the customer. Click Here to schedule a time to see what impac can offer for your specific industry.

Key Telematics and TMS Integration:

  • Safety and compliance reporting
  • (HOS)  Hours of Service 
  • (DVIR) Driver Vehicle Inspection Reporting 
  • Route optimization
  • Real-time navigation
  • IFTA tax reporting
  • Vehicle diagnostics
  • Driver behaviors

Why Should You Use Fleet Management System?

A well designed and implemented fleet management system can:

  • Save on fuel consumption
  • Reduce road accidents
  • Improve driving habits
  • Track and recover lost vehicles
  • Reduce cost of insurance
  • Prevent unauthorized use of vehicles
  • Improve on-time deliveries

Where Do I Start if I Want to Implement a Fleet Management System?

Start by getting organized. Get every piece of information you can – invoices, VIN, purchase records, etc. Do your homework, research, research, research. Meet with the drivers, discuss the importance of gathering accurate and timely data. Encourage feedback and participation, be clear on everyone’s specific responsibilities and the expected outcomes that come with them.

To help you answer additional questions and make sure you are on the right track, we would be happy to schedule time to meet with you and discuss the available fleet management tools specific to your company needs.

Fleet Management Challenges

As your fleet grows in size fleet managers will face more and more new and complex challenges. The modern day manager is tech savvy, business-minded and has to have an insight into fuel efficiency, federal and state regulations, driver safety and vehicle maintenance.

Some of the more complex concerns can be simply trying to cope with information overload. The selection and use of fleet software, tracking, integration of fleet data and making sure all assets are being fully utilized. 

Another challenge is solving problems on the fly while effectively directing assets and keeping drivers safe on the road. Time management, safety education programs, driver productivity, proper use of technology and finding and hiring experienced drivers with clean records, are just a few of the challenges of the fleet manager. 

TIP: Keep-up-to-date. Communicate and share your experiences and challenges with fellow fleet managers – utilize blogs and industry groups on social media sites like LinkedIN & Facebook. Sign-up for industry news.

LinkedIN Tip: in the search field at the top of the LinkedIN page type #fleetmanagement, this will bring up article posts from fellow fleet managers and fleet companies.

Fuel Programs

One of the quickest ways to minimize fuel spend is to integrate fuel cards with your fleet management program. With the right fuel card system you can compare actual fuel consumption to the amount of fuel a vehicle can hold and see exactly how much each driver spends on fuel. Check out our article “How Do Fleet Managers Reduce Fuel Spend?” for more fuel saving tips and to compare our fleet fuel cards.

To ensure a true customized solution, it is important to set the restrictions and controls of the fleet fuel cards that are ideal for the drivers and vehicles that make up a specific fleet. Check out our article “4 Purchase Controls Fleet Fuel Cards Offer“.

If you enjoyed our article please subscribe to get the latest articles, ebooks, research and impac fleet happenings delivered to your inbox each week.

Please check out our blog page for additional real time tracking, fleet fuel card, and fleet fuel management solutions, along with other industry related articles.

Photo Courtesy of Skitterphoto via Pixabay.

How Do Fleet Managers Reduce Fuel Spend?

10Articles, Company NewsTags: , , ,

There are several ways a fleet manager can reduce their fuel spend and waiting for fuel prices to go down is NOT one of them. In this post I’m going to answer several questions and share some of our best strategies to save money on fuel, understanding fuel management and fleet fuel cards.

Will Improved Driving Behavior Help Increase Fuel Efficiency?

Yes, this could be one of the most important ways to reduce your fuel spend. Educating and monitoring your drivers to eliminate speeding, reduce idle time and avoid accelerating too quickly is all key to reducing your fuel usage.

Does the Type of Tire Impact Fuel Consumption?

Yes, a great option is low rolling resistance tires. These are specifically designed to improve fuel efficiency, and don’t forget to check tire pressure. A study by the U.S. Department of Energy found that for every one psi (pounds per square inch) drop in the tire pressure of your tires will lower gas mileage by 0.4%.

Does Fuel Grade Matter?

Yes, check the vehicle owner’s manual to determine the lowest fuel grade suggested by the manufacturer. Then let the drivers know the type of fuel to purchase.

Will a managed fleet fuel program reduce fuel spend?

Yes, the substantial savings associated with a properly managed fuel program far outweigh the cost of the program.

Managed Fuel Programs and Fuel Cards

While vehicle maintenance, tire choice and driver behavior play a critical part in fuel conservation, understanding how to implement a fuel management program can be like putting all the puzzle pieces together to get the big picture.

At impac we use a collaborative, consultative approach. The goal is to help the Fleet Manager be more informed when it comes to making decisions in the following areas: controls and fraud reductions, compliance, fuel and maintenance transaction integration, discount merchant networks and ease of reconciliation & payment.

Our impac fleet fuel card program is designed around the need for a single-source provider for all card issuance, billing, payment and customer service. impac brings it all together for a complete and comprehensive fuel and maintenance fleet solution. Click Here for a comparison of our universal card and truck stop fleet fuel card.

Best in Class, Individualized Fleet Fuel Management Solutions

  • Control costs and significantly reduce the risk of fraud for your fleet
  • Set fuel and maintenance limits using a wide variety of hard and soft controls
  • Fleet managers can review all fuel and maintenance purchases online
  • Unmatched and dedicated personal support & customer service
  • Customized solutions and recommendations
  • Receive a consolidated invoice and cut one check for all fleet fuel card purchases
  • Over 25 custom and standard reports giving you the information you need

With impac – it’s like having your own fuel management department.

Route Tracking

Another key element to monitoring fuel spend is route tracking. Tracking the routes that the fleet drivers take on a daily basis has become easier with the development of telematics and software.

Having a good GPS device and routing software will save on fuel usage and help maximize the most efficient routes, cutting down on out of route miles driven. With the right setup you can separate personal miles from work miles and allocate some of their fuel spend to the personal use category.

According to the U.S. Department of Energy, aggressive driving can reduce highway fuel efficiency by 33% and city efficiency by 5%.

Labor Day 2019 Fuel Prices

“For Americans who bookend summer with road trips, they will find gas prices this coming weekend that are cheaper than this past Memorial Day and last year’s Labor Day holiday,” said Jeanette Casselano, AAA spokesperson. “At the start of the week, two-thirds of all states have gas price averages that are nearly a quarter cheaper than last year.”

Source: AAA Newsroom

Want to learn more about how impac can help you reduce your fleet’s fuel spend? We would be happy to schedule time to meet with you and discuss a custom designed program specific to your company needs.

image001 (1)

How Great Customer Service Skills impac Fleet Managers: Part 5

10Articles, Company NewsTags: , ,

“Any person capable of angering you becomes your master.” – EPICTETUS

How Great Customer Service Skills impac Fleet Managers: Part 5

Emotional Intelligence and Great Customer Service

Welcome to Part Five of our Six-Part Series:

Every interaction a Fleet Manager has with a customer matters. Making time to Improve your customer service skills to effectively communicate and build your brand is essential to your success and the success of the company.


Emotional intelligence, refers to how you manage your emotions, and your ability to read and react to other people’s emotions, empathizing with those emotions and responding appropriately.

How does this apply to customer service? The interaction your customer has with an employee can determine how they feel about the company itself.

What are some positive emotions? Happy, Grateful, and Joyful. If the customer you are interacting with seems happy and wants to chat, you should switch to a more friendly, happy tone. Show them a bit of your personality, joke with them and then give them a chance to share the same. This type of conversation will have a positive impact on the customer. 

Have you heard a funny joke lately? Be sure to check out Part 4.3 of our series for a little humor.

What are some negative emotions? Frustration, Anger, and disappointment. If the customer you are interacting with seems upset, angry or frustrated, it’s critical for you to be patient and empathetic. When you express your desire and use your skills to resolve their concerns, talking calmly, and allowing them to vent their frustrations will have a positive effect.

Emotional intelligence is something that will be developed with time. A few basic elements to help you enhance your customer service skills include:

  • Empathy – you understand people’s emotions.
  • Social skills – you manage relationships and build networks.
  • Self-awareness – you recognize and understand your moods and emotions, and how they affect others.


While over half of your current customers want to problem solve on their own, your company can provide top notch self-service tools like a Frequently Asked Questions (FAQ) page on it’s website. FAQ pages include standard answers to your customers’ most commonly asked questions about your product or service, business hours, prices, and more. When you provide self-service tools your customers as well as employees will save time. Therefore, your company’s customer service will improve.

TIP: Organize questions by category and include a search bar.
How Great Customer Service Skills impac Fleet Managers: Part 5


If you expect your staff to provide great customer service you need to take time to train them. Continue to train new and seasoned employees about valuable people skills. The benefits of great customer service include customer loyalty, customer satisfaction and more quality referrals – leading to growing the bottom line, happy customers and employees.


This concludes part five of our six part series on “How Great Customer Service Skills Impac Fleet impac Fleet Managers”. If you enjoyed our article please share and subscribe to get email updates from this discussion as well as future articles. Please check out our blog page for real time fleet tracking, fleet fuel card, and fleet management solutions, along with other industry related articles.