faq

A. Impac is the smart and easy way to control fuel and maintenance expenses. With programs that offer superior purchase controls, comprehensive and timely reporting, exception alerts and universal acceptance at nearly 160,000+ fueling / service retailers, Impac offers a Fleet Fuel Management Program to help keep your business running smoothly.

A. Impac's fleet fuel cards save time and money while providing greater control of business expenses.

Save Time. Timely and comprehensive purchase tracking and transaction reporting eliminates the need to chase paper receipts, track and reconcile driver purchases or gather tax documentation. Impac does it all for you with combined fuel and vehicle maintenance purchases on one consolidated statement and online reporting tool.

Save Money. Impac saves fuel expenses by reducing and reporting unauthorized purchases. While some programs offer guaranteed fraud protection, Impac customers report an average savings of 10% or more on fuel expenses after implementing the Impac fuel management solution.

It only takes 5 minutes to apply. Click here to sign up today!

A. It takes approximately 7 to 10 days to process an application and receive cards.

A. Yes, approved applicants will be contacted via email or by an Impac sales representative to establish the account and gather vehicle information for ordering the Impac cards needed for their business.

A. To check the status of an application, call us directly to speak with a Impac sales representative, Monday – Friday from 8 a.m. to 5 p.m. EST

A. Once you have set-up your Impac account, it will take approximately 7 to 10 business days to receive your Impac fleet fuel cards.

A. Impac offers a variety of fleet management reports showing all account activity, including summary reports, employee exception reports, and vehicle reports. Some programs include excise tax and IFTA standard reports to assist you with tax filing.

A. Impac offers flexible billings terms right for any business. We individually review each customer’s needs to determine the appropriate spend limits and terms.

A. Impac Fleet Fuel Management Programs are the only cards you and your drivers need for fuel and maintenance purchases. Some Impac programs offer Merchant Category Code level spending controls, so you can give different functional groups varied levels of purchasing capability (e.g. one card with spending flexibility for travel and expenses and another card that is authorized only for fuel at service stations-MasterCard® purchases only, subject to credit approval).

A. Impac offers an array of reporting packages, including an online, real-time reporting tool where you can view transactions at anytime. You can receive alerts for purchase exceptions with some Impac programs.

A. Some programs offer the option for driver or vehicle cards with a personally selected ID entered to authorize the card for purchases. Other programs utilize vehicle cards with system generated Driver IDs, consolidating the expenses by vehicle while tracking activity by driver.

Still have questions? Please Contact Us!