Why impac?
Learn what to look out for when choosing your fleet management
Fuel Platform Features
No fleet management program is made equal and that especially rings true when it comes to the capabilities of fueling platforms.
Here are a few ways the impac Fleet fuel platform excels above the others:
Features
impac Fleet
Others
Fuel only OR fuel and other type of purchases
Universal station acceptance
Limited station network
Level-III Data Capture
Minimal data collection during transactions
Real-time transaction view and alerts
No access to transaction information until posted
Flexible account credit
Bank-backed credit that cannot be easily adjusted
Mass-edit and view card profiles
No card profiles and a tedious edit process
Geolocation transaction controls
Inability to control transactions by location
Set temporary limits
No temporary limits
General ledger coding
Work is done manually by your team
Driver controls vs. card controls
Only able to edit a card's controls
7-Layer Departmentalization
Little or no option to departmentalize
Custom Reporting
No custom reports or there is a fee
Fleet-focused analytics
Data is limited or irrelevant for fleet managers
Easy for your drivers to use
Requires using a tedious app to swipe a card
Flexible / multiple solution offerings
Bound to one type of card or solution
Customer Service
It is equally important to choose a fleet management company that excels in service to ensure you and your drivers are taken care of to the fullest extent
Service
impac Fleet
Others
United States based service team
Foreign customer service or robot assistance
Proactive contact and account monitoring
No contact or extra measures taken to prevent issues
Quick and responsive service
Long hold times, multiple agents
Active account managers
Limited account manager contact
24/7 x 365 customer support
No after hour support
No backscreens, you see what we see
Hidden features customer cannot see or access
Access to experts with industry knowledge
Agents with little industry experience
Personal relationships with customers
Service team reads from a script